Customer care

Payment

sergiorossi.com accepts many different payment methods, all of which are totally safe. The payment details are collected via a codification system (SSL) and the server on which transactions take place is certified by VeriSign. You can pay for your order by credit card and through PayPal.

 

Credit Card Payments

You can pay for your order by credit card or debit card.

All transactions are controlled and managed by GlobalCollect.

We accept the following credit cards: VISA, MASTERCARD and AMERICAN EXPRESS.

We also accept all prepaid cards operating within the VISA ELECTRON circuit.

 

PayPal payments

PayPal is a completely safe online method of payment that permits you to pay for orders by directly accessing your PayPal account. The data concerning your account and any information on your credit card are managed directly by PayPal, which simply provides us with a communication, via e-mail, after the payment is made.

 

KLARNA

Through the payment provider Klarna, it is possible to purchase products on sergiorossi.com.

Only available in: Austria, Finland, France, Germany, Italy, Spain, UK, USA.

 

HOW TO USE THE SERVICE

  1. Add the products to the cart
  2. Choose Klarna as your payment option at checkout
  3. Place your order, following the usual steps
  4. The standard policy and procedure for return will apply to all Klarna orders.

 

The dynamics of payments differ from country to country. For more information on payment dynamics and timing, klarna.com.

You can track your payment schedule in the Klarna app as well as review your latest Klarna invoices at any time by logging into logging into klarna.com.

For further assistance, please contact Klarna Customer Service.

 

TWIG

Twig Pay is a circular way to pay- you do not need money to shop. You can instantly sell your pre-loved fashion or electronic items to Twig, and finance your next purchase. Simple. Certain. Fast.

HOW TO USE THE SERVICE

  1. Select Twig Pay as your payment option
  2. For new customers - register your account
  3. Sign in to your Twig Pay account
  4. Enter details of pre-owned item, and instantly have access to the funds
  5. Use funds to complete your Sergio Rossi transaction
  6. Send pre-owned item to Twig

 

KLARNA

Through the payment provider Klarna, it is possible to purchase products on sergiorossi.com.

Only available in: Austria, Finland, France, Germany, Italy, Spain, UK, USA.

 

HOW TO USE THE SERVICE

  1. Add the products to the cart
  2. Choose Klarna as your payment option at checkout
  3. Place your order, following the usual steps
  4. The standard policy and procedure for return will apply to all Klarna orders.

 

The dynamics of payments differ from country to country. For more information on payment dynamics and timing, klarna.com.

You can track your payment schedule in the Klarna app as well as review your latest Klarna invoices at any time by logging into logging into klarna.com.

For further assistance, please contact Klarna Customer Service.

 

TWIG

Twig Pay is a circular way to pay- you do not need money to shop. You can instantly sell your pre-loved fashion or electronic items to Twig, and finance your next purchase. Simple. Certain. Fast.

HOW TO USE THE SERVICE

  1. Select Twig Pay as your payment option
  2. For new customers - register your account
  3. Sign in to your Twig Pay account
  4. Enter details of pre-owned item, and instantly have access to the funds
  5. Use funds to complete your Sergio Rossi transaction
  6. Send pre-owned item to Twig