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Returns

If you are not satisfied with your order, you may request to return the products by filling out the online return form within 14 days from the date you received your order.

 

The product must be returned in its original condition, in the original box with the warranty tag included. We invite you to try on the shoes on a soft surface, in order to avoid any damage to the sole or other parts of the product.

 

To ship the return, pack the items in the order box, you can use a shipping service of your choice: the shipping is at your expense. Remember that the package must reach our Italian warehouse within 14 days of the authorisation of your return.

 

The refund will be made after the return was accepted, on the payment method selected for your order.

 

Read all the details on how to return in the FAQ area.