Returns

If you are not satisfied with your order, you can return it within 14 days of the delivery date. To proceed with your return request, please complete the form below.

The products must be returned intact in their original box, must not have been used, worn, washed or damaged, and must not have been altered in their essential and/or qualitative characteristics in any way. We therefore invite you to try on the footwear on a soft surface so as not to damage the sole or other parts of the product itself.

As soon as we receive your request, you just need to wait for an email from us with instructions on how to proceed.
Return shipping is free for the following countries: Germany, Spain, France, the Netherlands, Belgium, Portugal, Austria, Luxembourg, Czech Republic, Denmark, Croatia, Hungary, Ireland, Poland, Sweden, Slovenia, Bulgaria, Estonia, Finland, Greece, Lithuania, Latvia, Romania, Slovakia, United Kingdom, Norway.

The refund will be processed only after the return has been accepted and the goods have been checked by our logistics department for integrity and compliance of the returned product, using the payment method you used for your order.

Discover all the details on how to make a return in the FAQ area.